Questions & Answers FAQs?

Questions & Answers

Write us an e-mail via the form, or just send us an e-mail directly at link

Shopping Information

  • Click the Register button.
  • Input your name, contact number, email address, and password. Or you can also sign up using your Facebook account.
  • Sign up confirmation will be received via the nominated email address. 
  • Click the 'verify email address' link to confirm your account.
  • Sign up for an account and log in.
  • Choose your location.
  • Add to cart your preferred items.
  • Once done, click checkout.
  • Pay online using credit card, debit card, bank transfer (BPI & UnionBank), GCash, PayMaya, and GrabPay. You can also pay at the branch using cash.
  • Select if you want your item to be delivered to your preferred address (within the Greater Manila Area) or picked up at the branch.
We currently deliver to areas within the Greater Manila Area using Borzo delivery. For other locations, you may pick up the items from the branch or arrange a special delivery using LBC.
You can pay at the branch or pay online via credit card, debit card, bank transfer, GCash, PayMaya, and GrabPay. Acceptable debit/credit cards are Visa and Mastercard.
Descriptions are provided for each item including size, length, karat, and weight.

You may contact our online support team at [email protected] or send an SMS to 0969 300 0059.

You may refer to the Terms and Conditions indicated in our online store here: www.cebuanalhuillierjewelry.com/privacy-terms and you may also send an email to [email protected] or send an SMS to 0969 300 0059.